Business-process automation
Automate your business processes with AI agents, with human validation at sensitive steps.
Incoming requests, checks, reconciliations, reporting: we automate the processes that follow rules and handle documents or data, with your teams, keeping human validation where it matters.
Processes
The processes we automate.
- Incoming requests: reading, sorting and preparing replies
- Consistency and compliance checks on your documents
- Reconciliations between your systems and your files
- Reporting prepared and checked at every deadline
How we work
From a mapped process to an agent in production.
Map
We split the process into tasks and identify the sensitive steps.
Automate
Agents take on the repetitive tasks, connected to your business tools.
Validate
Someone from your team signs off at sensitive steps; every action is logged.
Security and human control
Automate your processes without losing control.
Agents handle the repetitive work, your teams approve what matters. Every action is logged, and your data stays within your perimeter.
Proposed action
Send the prepared reply to the customer
- Data kept within your perimeter
- Access limited to the case at hand
- Sensitive data masked
Audit log
- 09:14Request received and sorted
- 09:14Sensitive data masked
- 09:15Reply prepared by the agent
- 09:15Approval requested from your team
- 09:16Reply approved, sending logged
Your data stays with you
Agents and data hosted within your perimeter, on the cloud of your choice, European clouds included. Your data is never used to train models.
Least-privilege access
Each agent only reaches the data and tools its task needs, with limited, revocable rights.
Guardrails on every exchange
Sensitive data masked, hijacking attempts blocked, answers checked before any action.
People stay in charge
Payments, emails, releases, deletions: sensitive actions wait for sign-off from someone on your team.
Everything is logged
Every decision, tool call and approval is recorded and open to your teams.
Measured, capped, stoppable
Quality evaluated continuously, costs capped, alerts on any drift, and any agent can be stopped at any time.
Your data stays with you, and no sensitive action goes out without human validation.
Technologies
We work with your tools.
Orchestration
Related layers
The layers behind business-process automation.
Which business processes can be automated with agents?
Those that follow rules and handle documents or data: incoming requests, checks, reconciliations, reporting, with human validation at sensitive steps.
What happens at sensitive steps?
Someone from your team signs off before the agent carries on. Every agent action is logged.
Do you need an in-house data team or cloud architect?
No. Our experts fill the gaps alongside your teams, and a first scope often needs just one expert.
AI agents or RPA: what is the difference?
RPA (robotic process automation) replays clicks and entries defined in advance: it stops as soon as a screen or a document format changes. An AI agent understands a request or a document, chooses the next step within the rules you set and asks for human approval at sensitive steps. The two can work together.
What happens if an agent makes a mistake?
Sensitive actions wait for human validation, so a mistake is stopped before it has any effect. Answer quality is evaluated continuously, any drift triggers an alert, and every action can be traced in the audit log.
Is Idemys a good fit for SMEs and mid-sized companies?
Yes. The same experts work with SMEs and large groups alike, on focused missions: a first agent in production often needs just one senior expert, and an engineer scopes your need from the very first conversation. We first automated our own processes, then those of our clients. What we industrialised (agents, pipelines, deployment templates) is reused in your organisation, so you are not starting from scratch.